In the centre of Kyoto is the most amazing capsule hotel you’ll find in Japan.

With an interior that looks like something out of Star Wars, positioned right next to the famous geisha district of Gion, this Japanese capsule hotel is a sleeping hub like no other… and it’s only 4,600円 (about AUD$50) a night.

This article is a detailed look inside 9hours – the designer/minimalist capsule hotel which opened in December 2009. Unlike most other capsule hotels, this one allows women – and out of all the capsule hotels that do allow women, this is probably the only one they would want to visit.

From a sign in the lobby of the hotel…

9hours offers a refreshing innovative service concept focusing on the “value of time” in an urban area. It attempts to break down the well known, the traditional notion of hotel service and stay. We attempt to introduce a functional accommodation experience in an unprecedented manner for those who seek practicality and special aspects in a hotel stay. You can stay here for a maximum of 17 hours. You can check in anytime.

Kyoto map, even information, Kyoto city one-day bus pass, JTB Tour applications, internet and even free lending of an umbrella!


Reception desk.

Photos of 9 Hours Capsule Hotel, Kyoto

All surfaces are sleek. All signs are part of the walls and floors. Minimal icons are used to guide you around the hotel. A simple colour scheme of white, black and silver serves to enhance the uniqueness and uncomplicated functionality of the hotel.


Lobby area (reception is behind) with elevators up ahead.

Most signs in Japanese hotels will be in English and Japanese.


Having a background in design – I’m a huge fan of Japanese design and how user friendly it always is… even without language, this image makes sense.

After checking in you’ll probably head straight to the locker and shower area. Men’s and women’s locker and shower areas are on separate floors.

There is a public bath and private shower cubicles. Just like every other Japanese capsule hotel, you’ll find razors, combs, toothbrushes and hairdryers.

The locker is a decent size, large enough to fit a small suitcase or a large backpack.


Lockers in the bath/shower area.

9hours creates an experience with their brand. All the toiletries, and even coffee and bottled water, have been made especially for the hotel.


A yukata, towel and 9hours branded toiletries in your locker.

If you’re thinking you need to choose the best time to visit Japan for a comfortable stay in a capsule hotel, you need not worry with hotels like this. Even in the coldest winter and sweatiest summer, yukatas are all you need for comfort.

You know what a toilet looks like – but have you seen a control panel for a toilet like this one?

It’s even got a button to play a flushing sound to mask whatever you’re doing in there…


A very fancy toilet indeed…

As well as the showers being on separate floors, capsule rooms for women are on different floors to the men. There are toilets and vending machines on every floor.


Men and women’s capsules and bathrooms are located on separated floors accessed by separate elevators.


Another cool graphic on the walls inside the capsule hotel.

After going up the elevator and through the small, very plain room with only a vending machine and a toilet door, you enter the capsule room. There are about 20 – 25 capsules on each floor. If you’ve ever stayed at a hostel in London, you’ll know that it can be fun to hang around the 15 other people in the room – but in such a closed society like Japan, you get privacy literally by being encapsulated!


The eerie gold and green lighting illuminates the entrance to your capsule.

Locate your capsule and jump in! There is a sliding blind to give you privacy.


The entrance to your 9hour sleep system.

Inside the capsule is a very comfortable mattress, a pillow custom made for the hotel, and a control panel for lights and the alarm. Unlike other capsules, there is no TV inside – which I like, it only takes up room and distracts from relaxation.


At the foot of your capsule bed are instructions on how to use the hotel and sleep system.

You can use a normal alarm if you like, but the “Sleep Ambient System” has to be experienced. I’ll let 9hours tell you all about it – verbatim from the How to use the “Sleep Ambient System” printout inside the card left at the foot of your bed:

The “Sleep Ambient System” is designed to help you sleep better. Setup your wake up time and start the system. The lighting in the capsule dims gradually to make falling asleep easier. The next morning as your wake up time approaches, the lighting slowly becomes brighter to help you wake up comfortably.

It was a very cool way to go to sleep/wake up. When you start the sleep system, the lights slowly fade over about 15 minutes. It does the reverse to wake you up in the morning. I woke up with such a strange feeling, maybe it was my dream but I thought for a moment I was sleeping outside …


Control panel inside the capsule to set the alarm and room lights.

True to the nature of the interior, the exterior of the building is very simple.


9hours Capsule Hotel from the street – tall thin buildings are typical of inner city Japan.

The really convenient thing is that you can check in at anytime and start your 9hours. I first stayed at 9hours during a sweltering few days in August during my summer holiday travelling Japan. I checked in around 8PM and checked out before dawn to walk along the Kamo River.

I’d recommend staying here when you’re travelling solo or in small groups.

How to Book Accommodation at 9hours Capsule Hotel

The website is bilingual and you can make a booking directly through their online reservation system. Payment is made upon arrival.

How to Get to 9hours Capsule Hotel

9hours is located in Teramachi, on the west side of the Kamo River across from Gion. There are a few train stations nearby and buses run frequently through the area. The closest station is Kawaramachi Station, here are directions to get there:

  • Train from Kyoto Station: Take the Kyoto City Subway Karasuma Line for 3 minutes, getting off at Shijo Station. From there find the Hankyu Kyoto Line at Karasuma Station, heading to Kawaramachi Station which is just 2 minutes away.
  • Bus from Kyoto Station: I’m a big advocate of the 500円 all-day Kyoto City Bus Pass – but when I stayed at 9hours, I took the train there and walked all the next day. If you want to take the bus, the easiest way is to ask the staff at the information center inside Kyoto station. From memory, I know the 203 bus goes along Shijo Dori – just get off at Kawaramachi Station.

Walking to 9hours Capsule Hotel from Kawaramachi Station

After getting off the train, take any of the western exits up to the street. There is a main road called Shijo Dori – you want to get yourself on the sidewalk on the south side of this road. You’ll see a MOS Burger and a McDonalds along here.

Walk west along this road, past the MOS and McDonalds. After McDonalds, turn left at the lights – you’ll be walking down a one-way street against traffic. After 100 metres you’ll see a Family Mart convenience store – 9hours is next to that!

Map of 9hours Kyoto:

Screen Shot 2015-11-21 at 3.52.54 pm

Things to do in Kyoto

With the bus and train so close, 9hours is a great place to see the amazing and almost ancient treasure of Kyoto. Be sure to see these places on your next visit:

  • The Golden Pavilion – Kinkakuji – UNESCO World Heritage Site.
  • Kyoto’s Castle – Nijojo – UNESCO World Heritage Site.
  • Fushimi Inari – mountain shrine with thousands of red gates – UNESCO World Heritage Site.
  • Kyoto Imperial Palace – National Heritage Site.

Next time you visit the Kyoto area, spend a night at 9hours and let me know how you like it!

Traveler’s tips

  • The hotel is very close – only about 2 small blocks – from Kawaramachi station. If you’ve arrived at JR Kyoto station and are visiting Kyoto and spending the day seeing the sites before checking in to 9 hours, buy a 500 yen all-day bus pass. Catch the bus from JR Kyoto station to Kawaramachi station. Leave your bags at a locker at the station.
  • Toiletries are unnecessary! When staying here, shampoo, conditioner, toothbrush, toothpaste and body soap are provided.

This content has been republished from Inside a Modern Designer Capsule Hotel: 9hours, Kyoto with permission from its author Dean Wormald. This work by Japan Travel Mate is licensed under a Creative Commons Attribution-NonCommercial 4.0 International License


I’ve always been one to enjoy talking to taxi drivers. More often than not, they’re quite happy to chat, and will have interesting stories to tell.

Recently, more and more of these conversations have been about the mounting pressure and competition from Private Hire Vehicles (PHVs) apps like Uber and GrabCar. It’s clear that taxi companies are struggling under the pressure of unregulated transport service providers entering the market.

uber taxi grabcar

Source | Malay Mail

And I can see why, because I’m also one of those who have hopped aboard the PHV train. Or car…? The thing is, Uber and GrabCar rides are just much more comfortable, because they provide the convenience of pickups at your booking location so that you don’t have to wait by the side of the road to try to flag down a taxi that may not even stop, or call a taxi operator that takes forever to pick up.

Ms Chen, a longtime taxi commuter who took her first Uber ride this week, shared that although she is supportive of taxis, the last straw was being put on hold by the taxi company call centre for ten minutes, twice, before being informed that there were no taxis available.

The contest between taxis and PHVs has played out differently in various countries. As of 28 May this year, Uber’s services were available in a whopping 300 cities across the world. But not everyone is happy with Uber’s rising popularity. Anti-Uber protests have been staged in European countries like Germany, Spain, and England. A few cities and countries have even banned Uber from operating under their jurisdiction. That’s because PHV companies like Uber and GrabCar have barged into the well-established taxicab industry from a very unique and controversial new angle. But the question is, how will this affect commuters?

uber xploitation protests

Source |

Price of PHVs vs Taxis

I give you this example. Conventional taxis in Singapore must use the following pricing models to calculate surcharge:

Peak hour surcharge


Mon – Fri: 6.00am to 9.30am

25% of metered fare

Mon – Sun & Public Holidays: 6.00pm to midnight

25% of metered fare

Midnight surcharge Additional
Midnight to 5.59am 50% of metered fare


But PHV companies are not bound by the same regulations as taxi companies, so commuters should know that their pricing models can be very different. For example, PHV companies implement surcharges not based on fixed times of the day, but on fluctuations in demand throughout the day. During periods with an exceptionally large number of bookings, such as Friday evenings, Uber will implement a x1.5, x2, or even x3 fare multiplier. Likewise, GrabCar also levies a surcharge on trips made during peak demand periods. One interesting difference to note is that GrabCar’s fare is a flat rate that’s calculated upon booking, so at least there’s no “bill shock”!

Nelson, who has been driving a PHV for two months, gave two examples of how the PHV surge pricing model causes discrepancies in pricing.

Once, he picked up a fare via the Uber app, from Shenton Way who was going to Orchid Country Club (a distance of about 23km). The surge pricing multiplied the fare 3.2 times, for a total fare of $139. In comparison, the fare for this route in a GrabCar would have cost just $40-$60.

Another time, Nelson drove a different passenger from Shenton Way to Choa Chu Kang (also about 23km away). On Uber, the fare amounted to $98. On Grabcar, it would’ve been less than half of that – just $45!

For an unaware passenger, receiving a bill like that could really have been a nasty shock. Max Tan, a commuter who has switched from taking taxis to booking PHVs, cautioned that PHV customers should be aware that PHV apps use surge pricing. But he says that Uber is transparent about surges, so much so that passengers have to acknowledge acceptance of the surge pricing by typing in the fare multiplier displayed during booking – almost like a contractual agreement!

GrabCar, on the other hand, doesn’t have this surge “check”. Instead, any additional charges are included in the fare estimate and displayed, without a cost breakdown, during booking. This system isn’t as transparent, so Max’s advice for commuters is to compare pricing before booking.

So the lesson I learnt was that PHVs can be cheaper than taxis if you’re careful. We just have to be smart commuters, and know when to use PHV mobile apps, and when to hail a regular taxi. With surge pricing, you can avoid situations where taxi drivers refuse passengers because it’s 5.59pm and they’re waiting for the peak hour surcharge to kick in.


PHVs vs Taxis from Uber Driver Point of View – Mr Suhandi

The multiple advantages of PHVs over conventional taxis have really taken some serious business away from taxi drivers, most of whom are not very happy about it! Some taxi drivers, however, have chosen to turn away from driving conventional taxis and embrace the PHV culture instead. Mr. Suhandi has been an Uber driver for a few months now, but he used to drive a taxi. In fact, he had been driving a taxi for 20 years when he met with an accident while riding his motorcycle in 2012.

For three years, he worked as a mechanic while he recovered from his injuries. Then earlier this year, his brother introduced him to Uber and he has since been driving for the company, while still holding his vocational license. Now, Mr. Suhandi works part-time in the mornings, and drives an Uber from 3pm to 11pm. He makes about 15 trips a day (about $300 total revenue). After deducting costs for vehicle rental, petrol, and Uber’s 20% cut of the fare, Mr. Suhandi is left with about $100. When he factors in Uber’s cash incentives for hitting certain goals, he takes home earnings of $250 to $300 per day.

For Mr. Suhandi, a part-time Uber driver, the income is good. He estimates that, if he drove an Uber full-time, Uber’s incentives and surge pricing could earn him more than he used to make as a taxi driver.

He says taxi rental costs are becoming more expensive. A check with two current taxi drivers, Ms Ong and Mrs Chua, confirmed his claim. Both of them shared that ten years ago, their taxi rental was about $70 a day, but now they are paying about $140 a day.

What caused the rise in taxi rental cost?

Screen Shot 2015-11-23 at 6.55.06 pm

Taxi drivers have to pay high rental costs so that taxi companies can make a profit (red bar). Taxi companies also pass on the cost of complying with Land Transport Authority’s (LTA) regulations (e.g. taxi availability standards below) to the taxi drivers (blue bar).

Year 2013 2014 2015
1) Percentage of taxis on the roads during peak periods across 12-hour timelots


65% 75% 80%


70% 80% 85%
2) Percentage of taxis with minimum daily mileage of 250km
70% 80% 85%


Taxi companies need to attain at least four out of six ‘Passes’ in each of the two indicators. This year, taxi companies Prime, Premier, and SMRT were all fined for not meeting the standards. On the other hand, PHV companies do not have to adhere to these standards.

Taxis also cannot be converted for private use. On the other hand, a PHV used by Uber or GrabCar drivers, which is really just any private vehicle, costs less to rent, and comes with 24-hour commercial insurance coverage.

One of my favourite reasons for booking a PHV over a taxi (and I suspect that many others feel the same) is because I can pay by credit card through the app. Mr. Suhandi also thinks of this as an advantage, because it means that he doesn’t have to keep a stash of cash in his vehicle for change. It also eliminates situations where his passengers are unable to pay after the ride, such as when they suddenly realise that they’ve forgotten their wallet, or when the NETS machine breaks down.

uber credit card

Although PHVs cannot pick up passengers by the road or at taxi stands, this could actually be a blessing in disguise. Mr. Suhandi likes the fact that he can leisurely wait around Changi Airport, and then just drive over to pick up the passenger upon receiving a booking, instead of having to join the long queues of taxis waiting for passengers.

Mr. Suhandi is confident that more passengers will start to use third party apps as they’re unhappy with choosy taxi drivers and the difficulty of booking taxis during peak hours.

But even with the perks that come with being an Uber driver, not all of them are 100% satisfied with the experience. Nelson (remember the other Uber driver we spoke to?) plans to quit driving a PHV eventually. Unlike Mr. Suhandi, he feels unhappy about having to wait for bookings and not being able to pick up passengers on the fly. He even went as far as to compare PHV companies to loan sharks, complaining about the 20% cut that Uber takes from each trip.

Safety of PHVs vs Taxis

Although taxi drivers do not have to give up a cut of their earnings to their taxi companies, they are faced with much stricter regulations. And for good reason! Of course, safety is also one big concern for passengers when it comes to jumping into a stranger’s car, and this is one area where taxis still have a huge advantage over PHVs.

Even though PHV users are able to see their drivers’ ratings (from past passengers), taxis are more regulated by far. Mr. Ang Hin Kee, the Executive Adviser for the National Taxi Association (NTA) said, “Cabbies, for instance, have to undergo medical and criminal background checks before progressing on to a 60-hour Taxi Driving Vocational License Course.”

Source | Channelnewsasia

Taxi drivers have to renew their vocational licenses every three years, which mandates attending a refresher course and undergoing a complete medical check-up. These licenses could be revoked at any time, if a driver is found to have flouted the rules. It may sound overly stringent to some people, but it ensures that taxi drivers remain safe, reliable, and consistent.

PHV drivers, who do not need to hold Taxi Driving Vocational Licenses to begin accepting passengers, cannot be expected to follow the same strict standards for safety. I have encountered countless dangerous drivers barreling their way down the roads of Singapore, and it scares me a little to think that any one of them could become my Uber or GrabCar driver!

Not surprisingly, there’s been a call from taxi drivers through NTA to the government to enforce that PHV drivers are licensed, on top of the request to reduce the unnecessary and irrelevant regulations which saddle taxi drivers with higher costs. Do you think that it is really efficient for taxis to drive at least 250 km a day (not to mention the petrol and time wasted)?

But which way should the pendulum swing? Should the LTA enforce the same strict taxi regulations on PHV drivers? Or should they loosen or remove taxi regulations for taxi drivers?

Personally, I think that there is some leeway on both sides, but no matter what, the security of passengers should always be number one. Nelson, who has worked with both Uber and GrabCar, said that although vocational licenses are still not mandatory, Uber is becoming generally more scrupulous with its drivers. He received a message from Uber requesting that he register all relevant documents, such as his driving license, vocational license, NRIC etc. It seems that Uber has begun to look into the implementation of vocational licensing for their drivers, and Nelson is of the opinion that Uber drivers without Taxi Driving Vocational Licenses may soon need to attend courses to obtain them. GrabCar, on the other hand, has not made any such moves according to him.

Safety aside, there are also other instances where things could go wrong. “For taxis, commuters can approach LTA or taxi operators directly for help or liability claims whereas for existing PHV service providers, it is currently unclear as to who the commuters can make claims from: the app providers, car leasing company, or drivers,” said Mr. Ang.

If a taxi carrying a passenger meets with an accident, the taxi driver pays an excess of around $1,000 while the taxi operator’s insurance will foot the rest of the bill.

However, if this passenger were to ride in a PHV, the PHV driver (as a sole proprietor) will have to fork out $12,000 to $15,000 before the commercial insurance will pay out. Uber and GrabCar are absolved of any claims because they are not taxi companies. So if your PHV driver doesn’t have the money, you may have to wait a long time to claim back expenses from your medical bill.

As a commuter, do you think safety and quality assurance is more important? Or does price matter more to you? Whatever it is, a little competition is always a good thing. Competition should be healthy and fair. Regulations probably will and should come in to ensure the safety of all parties, and rules should be relaxed where they’re overly restrictive.

Third party apps like Uber and GrabCar have drastically changed the market. Taxi companies should aim to catch up rather than just cry foul. Other than facilitating the safety of commuters while they are traveling in taxis, the authorities also ensure that taxi drivers are getting their fair share of income instead of plying the roads in vain or just paying expensive rentals to taxi companies.

NTA’s stance is that it is not against PHV drivers, who are driving to earn a living. In fact, NTA is supportive of using such apps to set and improve service and availability standards more efficiently in order to better match commuters to taxi drivers. Transport giant ComfortDelGro has recently announced their partnership with Karhoo to launch a new app that will allow passengers to “compare all available suppliers and select their ride on the criteria they care about, be it price, local knowledge, quality, punctuality, vehicle type, or brand of supplier.”

It is great that NTA can embrace the new technology and evolving business models. After all, the goal of the NTA is to ensure a win-win for taxi drivers and PHV drivers who are both earning a living, while ensuring the safety and security of commuters.

All in all, with an increasing array of transport choices and different organisations working to ensure that the necessary service standards will be followed, we commuters can expect a more pleasant journey in the days ahead!


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