Bangkok Paul’s Fashion Tailor

by Zhiqiang & Tingyi on March 18, 2011 · 71 Comments


Reviewed by:
Rating:
4
On March 18, 2011
Last modified:March 29, 2013

Summary:

No hassle, quick measurements taken for my suit and shirt; Great location next to Platinum Fashion Mall; Friendly Service and Great package prices for suit, shirts and pants. Paul's Fashion is Highly Recommended by PassportChop.com if you are looking to do some custom tailoring.

There are lots of tailor shops in Bangkok but you can expect a huge variance in quality and prices for the same tailor-made shirt. Avoid those which rely on dishonest taxi or tuk-tuk drivers to bring unsuspecting customers to their shops. The premium you are paying for your shirts/suits will most likely go to their commissions.

If in doubt, check out forums and word-of-mouth referrals for good honest tailors e.g we found Paul’s Fashion through a referral from a friend. Paul’s Fashion is located in Amari Watergate Hotel, just opposite the popular fashion mall – Platinum Mall and beside another popular shopping haunt – Pratunam Market. The Paul’s Fashion is now run by Mr Mike Gulati whose father, Paul started the shop here 13 years ago. As Paul’s Fashion reputation for good workmanship and reasonable price grew, so did competitors who set up shop just opposite Paul’s Fashion. When we visited the Paul’s Fashion, we counted at least 4 other tailor shops around it on the same level of Amari Watergate Hotel – one of which was only just open for a week!

Paul's Fashion Bangkok Tailor Made Suit Amari Watergate Hotel

Not sure whether you want single breasted suit with one/two/three buttons or a double breasted suit or whether to get a Napolean or Button Down collar? There are lots of references available from magazines and books in the shop and ask Ram, the shop manager who can provide you with recommendations on what’s suitable for your body type.

There is also little hassle in making a custom suit and shirt. Ram noted down my preferences for cloth quality and design and made the necessary measurements within an hour during my first visit. I came back the next day for a quick 30-minute fitting (which explains the makeshift suit in the picture above). With Platinum Mall just across the street, we will have to come back for more shopping anyway so it wasn’t a hassle returning for the fitting session. Paul’s Fashion then delivered the custom-made suit and shirts the next day evening (suit, 3 shirts and 2 pants all tailor-made in less than 3 days).

If you are looking for good quality workmanship at reasonable prices, you can check out Paul’s Fashion. They offer a special package exclusively for Singaporeans – for 7900 Thai Baht, you will get this set: 1 suit (comes with 1 trouser) + 1 extra trouser + 2 shirts + 2 ties. Tell them that you are referred by PassportChop.com and you will get an additional 10% discount on your purchase. Don’t worry, PassportChop.com does not take a single cent from such purchases. :-)

Update (19 March 2013): New package available at Paul’s Fashion – 3 Shirts and 2 Trousers at 4999 Thai Baht Sorry, this promotion is no longer available!

Contact Info:
Paul’s Fashion
Amari Watergate Hotel (just opposite Platinum Mall)
Shop#1 847 Petchburi Rd, Pratunam
Rajthevi, Bangkok, 10400 THAILAND

Website: http://www.thepaulfashion.com
E-Mail: [email protected]

The shop is open Monday – Saturday 10:30 AM – 8:30 PM and by appointment only on Sunday.

No hassle, quick measurements taken for my suit and shirt; Great location next to Platinum Fashion Mall; Friendly Service and Great package prices for suit, shirts and pants. Paul's Fashion is Highly Recommended by PassportChop.com if you are looking to do some custom tailoring.
email

Previous post:

Next post:

{ 3 trackbacks }

Shopping around Bangkok – Platinum Mall, Pratunam Market and Sampeng Lane | Singapore Travel Blog
March 30, 2011 at 11:49 pm
Weekend Shopping Getaway at Bangkok Thailand | Singapore Travel Blog
April 6, 2011 at 11:52 pm
Tailoring at Paul’s Fashion | Hu's Wedding Bells
July 26, 2012 at 3:05 pm

{ 140 comments… read them below or add one }

1 Marcus March 18, 2013 at 12:46 pm

I agree that the after service of Paul’s Fashion is below expected. There isn’t any after sales customer service. And the promotion on this website is not applicable anymore. They are charging more than stated or rather i am charged more than what is stated on the website. And i have shown them this website promotion, they said it is no longer applicable. Felt kinda cheated.

Reply

2 Mike Gulati March 18, 2013 at 7:40 pm

Dear Marcus
Sorry for the inconvenience caused
Today We had Staff meeting and trust me when I say we had a very serious session regarding customer service after sale…..To be honest we never had any complain regarding that matter…All our clients have been given extra attention but sometimes When the staff are very busy ..its so much they can do …

I also did ask about the overcharged as you mention ….
Your interest was for the shirts trouser deals and Ram did explain that for that set deal we have material on the left ….which are fairly decent fabric but not our best top notch material ….than he showed you another set of fabric which is Shirts THB 1000 and Trouser THB 1500 those are higher notch fabric …We also the branded material for trouser thats starts from THB 2000

I feel its very harsh when you said about cheating as we have over the period of 10years served our clients around the globe…specially Singaporeans in the pass
5-6 Years …..please do write me or call or send me your mobile contact I will call you myself and make sure you feel more settle and on comfort zone …
As my policy customers always right and will do everything in my ability to make my customers satisfied ….
Please do let me know what I can do to make you feel better..
The clothes you purchased how do they fit ? Quality ?
You can reach me at paulfashion (at) live.com
+66818091081
Hope to hear from you soon
BR
Mike

Reply

3 Josephine March 24, 2013 at 9:28 pm

I hv just make 2 suits with 2 pants & a blouse recently few days back in your shop. Standard is far below my expectation.
When I went to the shop, the staff says that their price is much more expensive than the rest of shop because of the quality. I was shown that inside the suite is hand stitch, that’s why more durable (Suite can last longer). Therefore I proceed to make 2 even though it more expensive than other shop. I thought I pay for the quality.
When I got the suits on the last day, I found out that things was not done as they claim. Reason given to me was that they don’t have enough time to do it.then I told them they should hv told me upfront! Worst part is that they push the responsible to me saying that I did not request for them to do hand stitch. Can you imagine you show us how gd your quality is & quote us a price based on that, but u did not deliver what u promise, how will I feel? I really feel very disappointed. One of your staff even deny that they show me. Frankly speaking, how would I know about hand stitch thing if you didn’t show to me?
For the blouse, what I saw in the magazine was 3 buttons at the collar neck , hence I requested to do the same. But what I got it, is just a simple blouse which is different from magazine.
When I wear to office,my colleague realize the 2 suit front collar is different length. Different is by 0.1 inch. The padding also out of position. I nearly faint. Never will I dare to recommend people to your shop again with such a bad experience.

Reply

4 paulfashion March 27, 2013 at 8:43 pm

Dear Josephine

I have consulted with my staff
You came with big group and did check other shop prices too..
We honestly used our good quality fabrics , for our customers
Material do come in different categories
My staff gave you a very good price for 2 suits using a very good imported quality material…
THB 4000 for a suit using a high quality
I m confident when I say this you were quoted cheaper but fabric is local

I do apologies for the service that you were not happy regarding the finishing inside the jacket with out piping also regarding the style of the shirt
And later you have with shoulder problem which is totally in acceptable..all my clients leave our shop happy..
I would like to offer you total refund for the clothes …if you have to send the clothes back we will also cover the shipping charges …if you would wait for 3-6months we will keep as recorded .

I would like to offer you and optional
I would be coming to Singapore in may and if you can find time to meet me we can discuss the best way out ..if you can to alter at that stage or total refund.
Sorry for all inconvenience
BR
Mike

Reply

5 Zhiqiang & Tingyi March 27, 2013 at 9:05 pm

This comment is posted on behalf of Josephine who emailed us directly:
“Hi Mike,

Would be great if I can meet u when you are here in Singapore. At least I can show you. Let me know when you reach. My hp number is [phone removed for privacy of Josephine - have passed the number to Mike of Paul's Fashion via email]

Regards
Josephine Lim”

Reply

6 Mike Gulati March 25, 2013 at 1:08 am

Dear Josephine
Really sorry you had bad experience with my staff
We truly use top fabric an quality on our clothes …
I promise you a full refund for your non satisfaction…I promise total satisfaction to my
clients…
I need to talk to the staff and will get back to you ASAP
You can also reach me at my private email
mikegulati (at) live.com

BR
Mike

Reply

7 Kelvin JC March 26, 2013 at 10:44 pm

Dear Mike, I’m back in Singapore. First and foremost, I like all readers to know that I am no one with this blog, neither am I anyone with Paul’s Fashion. I am just anyone like yourself happen to find this blog. Whatever I am stating here is a true facts which I personally felt and is based upon my own opinion.

I like to say a very big thank you Mike for the price you maintained for me. It was at THB5000 for 3 shirts and 2 pants. The way I wanted my shirt to be, it was suppose to be higher in cost. Because there are many requirement such as inner pattern and additional of cloth to be at the pocket, additional inner collar and etc. I’m sorry if I didn’t get the terms correctly and I have no idea how it should be called. Let me continue with what I like about Paul’s Fashion first and then follow by what I don’t like.

The fabrics they have was really good. I haven’t really wear it because I just came back from Bangkok and have many things to settle. The shirt now is still inside the paper bag. However, during the fitting, when I put it on, immediately I know that the shirt fabrics are comfortable. I am a salesperson and have been wearing shirts for the last decade, and that is why I know that it is comfortable immediately when I put in on.

Their measurement was sharp. I said sharp because after the measurement, and during the fitting, the moment I put on the shirt and button up, wow…I know that it is exactly what I wanted. Exactly what I’ve come to expect. The cutting and the entire shirt fits me very very well. So well that it is even better than what I’ve done in our Singapore tailor. In conclusion, the shirt is flawless. Thank you very much Paul’s Fashion team and Mike. The 2 pants I made was also very comfortable. The moment I wear on it, I can feel that it is so soft and comfortable. With such a humid weather in Singapore, for sure I know that it is going to be very comfortable wearing their pants. Let us move on to the bad side.

I made 2 pants. Nowadays, the trend for men’s pants are slim cut and tight fitting. I like to do it that way and not those lose lose type where it looks like uncle or “ah pei” pants. I instructed the staff that I wanted my pants to be slim cut and tight fitting. They took down the measurement and I went for the fitting. During the first fitting, I tried on the first pant. The first pant was alright although still not up to what I wanted. But it is acceptable. So I tried the second pair, this one looks like “ah pei” and like those lose lose type. So I told the staff, this second pair is something I cannot accept. Ok, they make changed.

When I went back for the second fitting, it was slimmer fitting now, but still not that kind of slim that I wanted. So I asked the staff, can you make it slimmer? The staff gave me his opinion that it will not be nice to make it slimmer anymore. And he explained his opinion. Well, what he said make sense and I accepted. I thank him for his opinion, but I think he should respect the customer choice and respect the customer opinion and not his opinion. It is like when you order a coffee, the cafe manager told the customer that adding more sugar will spoilt the taste of the coffeebean. But if adding more sugar is something that the customer want, and is something that they will be happy, or something that the customer prefer, why not right? whether the coffee taste will be spoilt or not, at the end of the day, it is still the customer own taste and preferences. People who have studies about the consumer behaviour would probably know what I’m talking about. I didn’t insist the staff to make change again because I know that it will never be done properly if I were to insist. And then what happen? End up with disappointment again.

Mike is a very busy person. He has to run around for his work and not being able to station in the shop like the way his staff do. From the beginning to the end of everything, Mike kept promising to be around to see me and take care of me personally, but he didn’t. He promised to wait for me at the shop on the day of my arrival, but he didn’t. He promised to meet me during the day of my fitting to ensure everything was fine, but he didn’t.

Mike, as I can understand that you are not a salary worker where you have to station at the shop to look after customer. However, do not attempt to promise or commit something when you are not sure if you can make it. And remember this Mike, it takes a lifetime to build a reputation, and just 5 mins to ruin it. Don’t let the empty promise ruin your good reputation. Give a promise your customer wants to hear, and to deliver on that promise better than anyone else does. To deliver the promise no one else in your industry dares to make. Committed to keeping a promise no competitor would dare to make. This way, your customer like me Kelvin, would be very impressed.

My friends saw my shirt and asked me about it. Can you imagine what I’ve told them? Exactly what I have described here. And then can you imagine what is going to happen if the listener think it positively and what is going to happen if the listener think it negatively? You probably got the answer Mike.

The tailoring industry is already so competitive in Bangkok and anywhere in the world. How do you, as an owner, turn your Paul’s Fashion to a world class company? You first have to become a world class entrepreneur. Becoming a world class entrepreneur takes an enormous amount of uncommon skill. Developing that uncommon skill takes uncommon practice. And without the uncommon commitment…how can you achieve that world class company right? Meeting up with me as a customer is just a simple promise and yet you cannot even do it well. How can your customer entrust on your product Mike?

Any product and any industry can be known for anything special. Tailor is everywhere Mike, just like many other industries. What is so special about you? Is it because you promise to meet me that make you so special Mike? And I like to tell you, yes Mike, you are special because never have I ever met a tailor owner who would love to meet up and see through everything with a customer like myself. And that is what make you special. If any products and services that has got nothing special, then they are offering the world commodities, and commodities are the worst word in marketing. A product or service that has nothing special about it is a commodity and can compete only on price. You need luck to survive if you are selling commodity Mike.

I am quite upset that you didn’t deliver this simple promise that you made. There is no excuses or whatsoever, you just have to do it the moment you promised Mike. And if you can’t, don’t promise.

Finally, the last word of my thoughts, I am happy and satisfied Mike. I will come back again. And the next time when I’m back, you got to make sure you deliver your promise alright.

Reply

8 paulfashion March 27, 2013 at 8:55 pm

Dear Kelvin
Greetings from USA Minneapolis

I m very glad that you liked our workmanship even though they was some recommendation on the trouser slimmer fit..
I had a word with the boys and they really felt that it will be too much…but I explained them regarding customers demand regardless…

I apologize for my absence during your visit even though we had a brief meeting at the hotel lobby when I came rushing back from the Factory …where I did say I ll be here to the next day to see the final product …

I m truly very sorry …I was really caught up with factory work …I did call Ram and ask about your garments …everything calls seem good news …
Truly sorry …I will keep in my mind to be more direct service..it’s very busy timing for me ..with USA trip on the line …
Truly sorry
But glad you are content
BR
Mike

Reply

9 Kelvin April 11, 2013 at 8:43 pm

Hello,

What is the latest promotion for Singaporeans?

Is your store open in May 15-22?

Is it possible to finish making within these time?

If not, do you deliver to SGP? Any charges?

Do you accept Visa or MasterCard payment?

Regards,
KELVIN

Reply

10 Mike April 11, 2013 at 9:25 pm

Dear Kelvin
Thank you for choosing us.
We are open
The time zone is perfect ,no problem, we will finish on time. We accept all kin of credit cards no extra charges.
Looking forward to serve you
BR
Mike

Reply

11 Bryan April 23, 2013 at 7:18 pm

Hi mike/Paul fashion,

I’ll be heading to BKK somewhere between 25th or 26th April to 1st May 2013. Any idea if you’ll be in the shop during this period of time. Paul Fashion was recommended by my friends as they are regulars there. They gave positive feedbacks thus far regarding the price, quality and workmanship, etc. I’m kinda particular specially with regards to the workmanship which is my main priority. As my friends lost the name card and couldn’t recall one particular tailor’s name. Instead, i was told to look for an older and serious looking tailor working there. Any idea who are they referring to? In addition, what’s the ideal time to avoid all the crowd? Fingers crossed, as I would prefer someone knowledgeable and with lots of experience to avoid any unwanted miscommunication and to expedite on the whole process. Looking forward to my first trip to you shop. Hope to hear from you soon. Khorb khun maaak na P’mike.

Reply

12 Mike Gulati April 26, 2013 at 9:14 am

Dear Sir
Sorry for the late reply
As I m traveling in New Zealand and Australia
Would be back by 7th May which means I would
Not be there sir. Sorry

Please ask for Ram and ask your friend for the
Month an year he placed his order we would be
Able to recruit his order

Please refer to Ram that we have coordinate
Best time is between 2-5 pm sir

Hope you enjoy shopping with us
BR
Mike

Reply

13 paul fashion May 14, 2013 at 5:52 pm

Dear Sir
Did you manage to our store Paulfashion
How was your experience sir
BR
Mike

Reply

14 Mike Gulati April 26, 2013 at 9:15 am

We are Paul’s Fashion

Reply

15 Jason June 21, 2013 at 10:53 pm

Hi,

I will be heading over to Bangkok from 24th to 29th from singapore.

any idea if you will be around the shop as I am interested to make suits shirts and pants. My friend recommended me this place so I will like to know the average prices and time to make

Thanks!

Reply

16 leo peng June 26, 2013 at 1:15 pm

I am singaporean. My friend friend introduced me to your shop. The first impression is that your stuff are very friendly and they give very good price to us. 11500 bhat for a suit, 2 shirts and pants. However, the skills is far below expectations. We went down four four times for adjustment. For example, when I go down for fitting on the first set of pants, they adjust the measurements for us, however, they didn’t do it for the second pants. As such we need to make down another trip. For the suit, its quite obvious that the back, the sewing has problem. One side is longer then the other thats why the surface is uneven. But the stuff tell us is just need some pressing. When I go down yet again, the problem is still there
My question is, how would a tailor with such a high reputation deliver such unpromising work. If you guys are outsourcing tailors, please do not cut corners by hiring those unqualified ones. Also each time when major adjustment is made, the cloth will be damaged. We are paying for the top grade cloth material like armani and D&G. Please live up to customers’ expectations. If not your business will not last..

Reply

17 Mike Gulati August 13, 2013 at 2:19 am

Dear Sir
Very sorry for the late reply …
Can you please send me your number so can call and arrange a meeting In September in Singapore….I would like to meet and check the problem ….If the service has not been up to standard we want to make sure you are not paid for what you didn’t order for….
I will also make the comment with the staff and tailors ….to be more accurate and careful…You could also right me at [email protected]
Hope to hear from you soon..
BR
Mike

Reply

18 Tail August 9, 2013 at 1:01 pm

Awesome post! Bangkok is a great destination of Custom tailors where you can custom made suits, shirts, jackets, blazers, coats and pants as per your need. They are not only help to increase your personality but also improve your self- confidence level.

Reply

19 Matthew September 12, 2013 at 6:34 pm

So many negative comments during Paul’s Fashion quality, abit holding back to visit Paul’s Fashion in October.

Reply

20 Mike Gulati September 12, 2013 at 7:23 pm

Dear Mathew

We have over hundred visitors each month
Too bad the happy ones never return and give their
Feedback

We always do our best.
And in the worst scenario if a customer is not happy
We do whatever it takes to make our client happy

And fully refund guarantee

BR
Mike

Reply

21 Damien Lim September 26, 2013 at 1:02 pm

Hi Mike,
Damien here, we met last year in Singapore. I had recomende some friends to your store earlier this year, however since we are no longer working together, I did not get to hear from him about his experience at your store. We met again a couple of days back and your topic came up. Here is what he told me.
My friend, Jevon visited your store with 6 of his friends on 18th January, your colleagues seemed least interested to tend to them infact they were more busy talking amongst themselves. Upon enquiring the price of the clothes, they were asked how many days were they in Bangkok for. Then one of your colleague recomended them to go and order clothes from another store in your arcade “Admire Fashion” They found it very strange but since they had made up their minds to have clothes tailored they went to Admire instead. Let me tell you of the 7 people who made clothes there 4 were not satisfied. On the last day Jevon even asked the guys there why did Paul recomend to have their clothes tailored there, to which they were told that one of your colleagues and one of the salesmen in Admire are brothers. I understand that you’ll must have some sort of an understanding, but why recommend them to the store where the quality is bad.
This is very sad, as I have recomended more friends to your store after that. Let me clarify, I am quite hesitant to recomend you further and will wait to get feedback from my other friends too.
Hope you can shed a few words to explain this.

Reply

22 paul fashion September 27, 2013 at 1:26 am

DeaR Damien
Thanks for alerting me..I have no idea on this matter at all……
For a start I m sure they are no brothers …They talk as from same country background or friends…but i do have any clue they are related ….But Its not acceptable

Looking on positive side…Before May (Before expanding our factory ,machine and tailors) sometime we were not able to take more a days during the weekend….But still recommending to other shop is not acceptable….

Please,let me know estimate,month and date as,I just hired the 5th Staff to help service our clients…….

I have always made sure on with staff regarding service……Hope your friend can try us on they next trip ….I would promise special discount for the time lost and bad experience …….

I will comeback to you on this matter…
please do send me your contact number or email me at [email protected]

BR
MIke

Reply

23 Ben September 27, 2013 at 10:27 am

Hi Mike,

I will be traveling to Bkk next week and my friend recommended you to me for tailor made shirts. Just wanted to know if what are the latest promotions your shop on for the time being. I planned to tailor few shirts and trouser if possible.. staying in Bkk for ard 4 days. Cheers.

Reply

24 paul fashion September 27, 2013 at 11:01 am

Hi Ben
Our Latest Promotion on Shirts and Pants
Shirt THB 800-THB 1000
Trouser THB 1200-THB 1500
Depends on fabric

4 days is enough …Looking Forward
BR
Mike

Reply

25 BEn September 27, 2013 at 11:08 am

Thanks Mike. Any package promotion?

Reply

26 paul fashion September 27, 2013 at 11:11 am

Ben
1 Suit
1 Extra Trouser
2 Shirts
1 Tie
THB 7900

Reply

27 Chua October 4, 2013 at 4:30 pm

Mike,

I will be in BKK 9-12 oct…enough time to make some shirts?

what are the latest promo for shirts and quality range?

Reply

28 paul fashion October 5, 2013 at 1:39 pm

Dear Mr.Chua
Time is good enough
Shirts Prices THB 800-1200
Quality ranges 1ply 2ply italian egyption also local cotton
BR
Mike

Reply

29 Alvin October 22, 2013 at 12:30 am

Hi Mike,

We will be travelling to BKK 24-26Nov (Sun-Tues). Heard that you’re closed on Sundays right? Will 2 days be sufficient to tailor make a few shirts & pants?

Reply

30 paul fashion October 22, 2013 at 4:45 am

Dear Alvin
We are now ope everyday
Mon-Sat
9:30am-8:30pm
Sunday
10:30am-4:30pm

make Sunday or Monday morning can be done by Tuesday But best if you could make it to the store Sunday before 4 pm
BR
Mike

Reply

31 desmond October 27, 2013 at 10:46 pm

how long would it take to tailor 1 suit and 2 shirts? will be there 18-20 oct. How much would the cost of a suit n shirts be?

Reply

32 paul fashion October 28, 2013 at 7:38 am

Dear Sir
We have special offer
1 Suit
1 Extra Trouser
2 Shirts
1 Tie THB 7900

We need 2 days
1st day chose fabric ,measurements,than later in evening fitting..2nd we can deliver to your Hotel
2 days enough
BR
mike

Reply

33 Athena February 17, 2014 at 5:55 pm

Hi Mike, I am heading over to bkk at 22nd. would you be in store?
And also, how much would it cost if i just need a shirt and a full suit? I dont need the extra trousers and ties. :)
hope to get your response soon.

Reply

34 Mike February 18, 2014 at 6:09 pm

Dear Athena
22nd Evening I have Flight ..
Day time in the STore
Our Shirt price starts form THB 800-THB 1200
Suit from THB 4500-THB 8500
Depends on Material
I would suggest you to talk To Ram
i ll make sure he knows you coming if miss out
BR
Mike

Reply

Leave a Comment

You can use these HTML tags and attributes: <a href="" title=""> <abbr title=""> <acronym title=""> <b> <blockquote cite=""> <cite> <code> <del datetime=""> <em> <i> <q cite=""> <strike> <strong>